Frequently Asked Questions
Everything you need to know about your Fiat Lux order.
What is the typical shipping timeframe?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery varies by location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What materials are used in Fiat Lux garments?
We prioritize premium, sustainable textiles including organic cotton, recycled polyester, and ethically sourced wool to ensure both longevity and comfort.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may request a cancellation within 1 hour of purchase by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.